Welcome to
Midlands Volkswagen of Columbia

Wow! Words can’t begin to express my appreciation and gratitude for Assistant Service Manager Seth Nortey and the service department. Took my daughter’s car into a local national tire and brake chain for a tire rotation and oil change, what a mistake. They completely botched the oil change causing the low oil pressure indicator to illuminate. I explained that my daughter had to travel approximately 400 miles for a 13 week work assignment. Mr. Nortey spang into action and got her vehicle serviced and repaired and she was able to “get on the road” Again thanks Seth for your outstanding professionalism and superb commitment to customer service!!!

Leased car review: Thank you Keturah and Joey for your patience, care, and support. This team provided equitable suggestions to my financial budget and credit score. Having just moved to Columbia from NY with my lease ending in just a few days I didn't have much time. With help from my parents in another state we were able to handle negotiations both in IRL and virtually. It took me three days to make a decision and my day of purchase was on Keturah’s (sales professional ) day off! Her professionalism and strategic engagement only confirmed my decision! Thank you again for a great car and even better service! Can’t wait to see you again on my next service appointment! Thank you VW Columbia!

My sales man George was outstanding and awesome customer service. Recommend him 10/10. Awesome guy

The entire group is very professional and friendly. I had a tight budget and a lot of demands, all my demands/wants/needs were all met. Jim and Chris are fantastic at their job and worked several days to get me where I needed to be. I would recommend this dealership to anyone New or used.

Everyone was very helpful and pleasant. Went out of their way to assist us. From the service manager to our sales rep and the rest of the team. I would definitely recommend buying a car from Midlands VW.

Let me start by saying a few years ago I swore I would never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries were nice but what shocked me was all the change in staff once I pulled up. They even had a new set up. I was greeted by Seth who looked up my appointment and took time to hear me out. Before it felt like I was just a number getting pushed through a big system. But today I felt like I was a VIP. Like my car mattered even though it is not new. I try to take care of all of my belongings and he even noticed the cleanliness of my car (Betsy) is her name ;). I got an answer on my issues and received an oil change and I am scheduled to come back next week to look further into other issues I did not even know existed. Betsy and I will only be coming back to Midlands from here on out. Thank you for seeing me Midlands and Seth.

I have never been treated as special in all the years that I have experienced the “car buying” process. I am absolutely satisfied! Jim Hutson deserves every award that you have to give! He is the best! I am more than pleased! I can’t wait to praise this dealership! My family and friends are going to get tired of my voice!

Marvin helped me. Find a couple of different options for a new vehicle he was polite and professional I was very impressed with his overall knowledge of inventory and available options I will definitely go back to buy my next vehicle

MJ and Brandon were professional, courteous and sincere in working with us to find our next car. Not the typical high pressure sales pitch usually found. They were a pleasure to work with.

Great staff. Liy was awesome to work with. Very attentive and helpful Answered all of our questions

Bryce Craft was the Salesman, Chris was the Manager, and MJ was in Finance. This was a very (emphasis VERY) pleasant, no pressure transaction. They were all professional and it was seamless. They asked about my concerns and they addressed them all. Incidentally, I drove in from Wilmington, NC and am glad I did; would do it again. Thanks!

Everyone at Midlands VW, from sales to service, goes above and beyond the call of duty for their customers. Highly recommend.

Everyone at VW Midlands was so friendly and helpful, especially our salesperson Renee. The service was fantastic; they helped us find the best car based on our specifications and price range. We will definitely be going back in the future!

They were extremely knowledge and friendly. After sending an inquiry about a vehicle, I received a call within a few short minutes and Renae and her co-workers answered all of our questions. When we came in to see the vehicle in person, they went above and beyond to make the process quick and easy. We would definitely purchase from them again on the future!

Jim was great. Very knowledgeable and happy to walk us through the whole process. Got a great car at the end of the day. Chris was very nice to get the process started for us. Returned my call promptly. Highly recommend

Renae was great to work with in purchasing our new car. Honestly, integrity, and passion for providing world-class customer service. I have bought cars in the past from Renee. And I will continue. I would give her 10 stars if we could.

Chris King was awesome to work with. He was so friendly and helped me with anything I needed. I was buying my first car and I can't imagine a better experience with Chris and the whole staff! Renae also was so great and made me feel very comfortable asking questions.

Chris King and the entire sales staff made my buying experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around!

Very lucky to run into these great business people of Midlands VW, very happy with them, unbelievable personnel, thanks to Google I was able to make the best decision in choosing them! I would definitely refer anyone who would like a professional car buying experience in this area!

The service dept is definitely the place to go for all your Car service. Especially their attention to customer service .I will take my VW Tiguan for all my car care . Thanks Emily and Brandon.

Chris could sell me anything!! My high standards were met and excided with the great customer experience and excellent customer service I have had. This experience was the absolute best ever and was such a great buying experience. with the most friendly, helpful and knowledgeable staff that can count me as a lifetime Customer!

I don’t know where I would be without Ben and his manager. I bought my Jetta from the VW in Florence and it kept shutting off on me. My local dealer could not fit me in so I called and got in same day. They were attentive and got my warranty repair done same day. I found my new VW home.

Went there 7/1/22 about 6 pm was greeted by Shannon I was looking at a 2022 atlas we compared models she was very knowledgeable about the vehicle and all the tech associated with it. I purchased one and everyone stayed late to make sure I was able to leave there that night with the car. Shout out to Chris in finance as he had a dinner date with his wife but gladly stayed Until the papers were signed . I would highly recommend midlands Volkswagen of Columbia. They went up and above what was needed to make sure I was satisfied .

Had my car at another shop was told I needed thousands of dollars in repairs. Brought it here and found out I was lied to by the other place. Midlands could of taken advantage of me too, but they did not they were honest upfront and it seem like they actually cared about me. The part I needed instead of being $4000 was $700. I’m back on the road you guys are LIFESAVERS. Being a military wife is sometimes hard as my husband is overseas I did talk to him last night about my experience and we both agreed this is where we will take our cars . You have customers for life now.

So grateful for Jim and Chris! They just got me into my second brand new VW! As usual they spent more time than necessary to help me get payments where I needed! This is the best team in town!