Midlands Volkswagen of Columbia

Went there 7/1/22 about 6 pm was greeted by Shannon I was looking at a 2022 atlas we compared models she was very knowledgeable about the vehicle and all the tech associated with it. I purchased one and everyone stayed late to make sure I was able to leave there that night with the car. Shout out to Chris in finance as he had a dinner date with his wife but gladly stayed Until the papers were signed . I would highly recommend midlands Volkswagen of Columbia. They went up and above what was needed to make sure I was satisfied .

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Had my car at another shop was told I needed thousands of dollars in repairs. Brought it here and found out I was lied to by the other place. Midlands could of taken advantage of me too, but they did not they were honest upfront and it seem like they actually cared about me. The part I needed instead of being $4000 was $700. I’m back on the road you guys are LIFESAVERS. Being a military wife is sometimes hard as my husband is overseas I did talk to him last night about my experience and we both agreed this is ...

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So grateful for Jim and Chris! They just got me into my second brand new VW! As usual they spent more time than necessary to help me get payments where I needed! This is the best team in town!

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Love love love this place. The coffee is always fresh and the people are kind, honest and fair priced. Katlyn in service was amazing and not only looked over my car for safety but gave me a quote to repair the car and beat another shops price. The service manager Brandon helped explain the repairs and even made me a cup of coffee. I can sum up this place with one word, “family”. Because thats what they treat you like.

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Took my 2010 VW in for a tune up. Everyone was attentive and honest. Service was the fastest, I have ever had

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As a loyal Midlands VW customer, I have had many service and sales experiences. Emily, in their service department has provided me with the most professional and courteous help! Highly recommend

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Cannot express enough how these people love their customers. Had taken my car to a local repair shop and was quoted over 3500.00 for a repair. I called this location asking questions about the repair I was quoted and they not only were informative, but asked me to bring it in so they could put a second eye on it and give me a quote. Not only did they find the other shop had misdiagnosed the vehicle, the repair ended up only being 1200.00. The amount of transparency and care these people have for their customers is outstanding. I will only be ...

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Service was amazing. Cannot thank Brandon and the service staff enough. I will NEVER go back to McDaniels again. The level of professionalism here makes it worth the extra drive.

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I faced with some problems with advisor, then customer care helped me to solve the issue.

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Yes, I had a wonderful time being shown around by Nechelle. She helped me out with a lot of questions and gave me the details I need on specific cars.