Midlands Volkswagen of Columbia

The staff at Midlands was helpful, and patient, even when my situation proved to be a bit challenging. I was blessed to have been assisted by the understanding staff and from walking in to driving away, I felt stress free. I have received follow up calls from Roger and Chandler just to check on how I am enjoying my new car. I thank the staff of Midlands and recommend everyone to give them a visit! :)

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From the day I drove on the lot, to the day I drove off the lot in my new vehicle, everything in between was a good experience. All of the people I came in contact with were exceptional. I am grateful for the kind treatment I received. If the vehicle is as good as the people I dealt with, it will all be good!

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The title “salesman” is to ordinary for our salesman Chandler . From the greeting to delivery and after I’ve heard him say more than once “that’s what we’re here for”. His relaxed and personal approach wasn’t pushy or hurried it was on our time and met our expectations and goals . The management team and finance came involved only when needed . There was no need to see a manager before we left or set free. We never felt confined or rushed . This isn’t the only VW dealer in town but with a choice if asked I’d recommend this one every time . Look forward to the same experience in the service department .

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Rachel Simard was very knowledgeable about the new Atlas. Was honest and easy going. I was there to test drive the Atlas to determine if I liked it better than the Ford Explorer. The Atlas has way more room. Although I did not purchase the Atlas today, I plan on getting one when the color I want is available on the lot.

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Please get well soon Bert, you are truly missed! Thank you Bert for your integrity, honesty and outstanding customer service since 2008 (red VW Beetle).

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Roger did a great job and very knowledgeable about their products. Located the EXACT car we wanted. Fast, efficient and spot on. Thanks and will return in the future.

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I had an amazing experience at Midlands Volkswagen. My salesman, Jacob was excellent and was very knowledgeable and truly valued my needs in a new car. I would like to thank Emily, Roger, JP, and Joey as well for making my experience wonderful!

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Great customer service!

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My overall experience was good, I just wish dealer had more models to review before my purchase. Emily was very nice, and very knowledgeable of the product.

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We worked with Emily Gottlieb and Roger Maxwell today in purchasing a used vehicle for our daughter. Everyone there was very nice and a pleasure to work with. Joey McDougal was efficient and very helpful with the financing of the vehicle.

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