This is new ownership & management from what I knew a few years back -- a great makeover of the culture. The team approach works very well. Not sure I got the best price (partly because of the car I was after), but good people, competent and straightforward. There is significant value in that.UPDATE 12-13-17: I had another great experience today. Sales Rep Kevin and the manger Roger made good on a promise from 10 months ago for some accessories they promised (and I neglected to follow up on) when I purchased my Golf back in February. These are people to actually DO what they SAY they will do. For this day and age, how rare and special is that? Thank you, guys, for running a great business with integrity and service. Bravo.
we are very pleased with both the way we were treated ad the deal w got here All of the staff were eager to assist us, especially Emily Gottlieb. Emily was a very outgoing sales lady who treated us with respect. Her sense of humor definitely lightened what could have been a stressful experience. I would highly recommend dealing with her. I love the Atlas we bought.
The AdBlue was low on my diesel VW Passat. I was literally passing through and found these guys (actually the navigation in my car told me they were close by). I found the number on the internet, called and was told I could come right in to get it topped off. I had great customer service from Mike and his team. They were a life saver!!
Johnathan McBee is truly an honest, helpful and sincere person. He made my experience at Midlands Volkswagen one that I promise I will be talking about for a while. Mr. McBee was polite and truthful from the first time he introduced himself. He did not try to sell me a car (shocking right), he was more concerned about making sure I was taken care of and treated like a person. Midlands Volkswagen, really takes care of their customers and hire very qualified individuals, who treat you like a person and not just another sale. This is my third purchase from Midland's and this experience has been the best I have ever experienced. If you are looking for a reliable vehicle and want to avoid the hassles that go into purchasing a vehicle, go see Johnathan McBee at Midlands Volkswagen! Midlands, I must say "You Got IT RIGHT THIS TIME!"
Great time learning about the Atlas. Very nice experience.
Thanks to all of Midlands VW staff. This was an awesome experience. Great financing. Great customer service. Seamless experience. Thanks again from Stephanie Rivers Coleman. We will definitely be back and as always it was a pleasure. Referrals coming your way soon.
It was the easiest experience we have ever had when deciding on a vehicle. Everyone was nice and helpful and we are thrilled with our new Tiguan!
Best buying car experience we've ever had.
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